Volume 1,  Issue 3 May, 2008
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ETS-Lindgren Americas Sales Team
Quarterly Newsletter
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  News you can use from the CRM Team  
Technology News
 
Microwave Journal Taps ETS-Lindgren Expertise on Wireless Testing
 
In March 2008, when Microwave Journal needed expertise on wireless testing, it likewise sought out ETS-Lindgren. Bryan Sayler provided an in-depth executive interview about ETS-Lindgren’s involvement as a member of the WiMAX Forum™ and the company’s role in developing its new Radiated Performance Test (RPT) system. Designed to provide detailed information on the radiated transmit and receive performance of wireless devices in an over-the-air environment, ETS-Lindgren lead with our expertise in developing the test protocol and turn-key measurement systems. 
The interview accompanied an extensive related article by Dr. Michael Foegelle, ETS-Lindgren’s director of technology development, titled “Determining Radiated Performance of Mobile WiMAX Devices.”  This article was sent to you for your review earlier this month.
 
Product Updates:
Launch of 3164-08 Open Boundary Dual Polarized Antenna (700MHz to 10GHz)
Launch of HI-6022 and HI-6122 EMF Field Probes
Availability of New Stinger Mounts
Stinger Mount on Axis Rotation Video: http://www.ets-lindgren.com/page/?i=Video-StingerMount
  
 Keys Wins & Success Stories
 
Sunnyvale, California-based Advanced Micro Devices (NYSE: AMD) is a $6B semiconductor manufacturer with 16,500 employees focused on helping leading computing, wireless and consumer electronics companies deliver high-performance, energy-efficient and visually realistic solutions.   In June 2005,  AMD’s Austin test organization asked ETS-Lindgren to help plan a new RF test facility to coincide with a major re-location of their Austin operations to the other side of town into a campus-style setting, relocating its thousands of employees closer together into a state-of-the art campus with a goal of improving the location’s productivity.  Prior to this time, AMD’s Austin test organization for many years had been successfully using an ETS-Lindgren 3-meter anechoic chamber to conduct RF emissions and immunity testing on base stations and other computer-related products that used AMD microprocessors.  AMD had also been using the chamber to conduct low-precision, survey-grade acoustic measurements to detect gross-level acoustic product performance changes between consecutive production runs.  The relocation initiative provided the AMD test team an opportunity to upgrade its test facilities, enabling the product development team to gain more precise product RF and acoustic performance information earlier in the product development process.
 
Charlie Farris, ETS-Lindgren’s authorized manufacturer representative in Texas, and the ETS-Lindgren sales and engineering team engaged the opportunity by providing an orientation to emerging changes in RF test standards in those industries that AMD’s products are used, as well as ETS-Lindgren test chamber design and project execution capabilities.  The team initiated a series of meetings with AMD focused on understanding AMD’s project requirements, including current and future test applications, workspace usage preferences, site constraints, and project execution requirements.  ETS-Lindgren’s technical team used these requirements to develop a preliminary solution based on an ETS-Lindgren FACT-10TM chamber.  The solution effectively accomplished AMD's goals to signficantly improve the precision of its RF measurements earlier in the development cycle, speeding time to market.  One month later, AMD’s team informed us that progress on the new test facility would be delayed 9-12 months as the overall AMD move had encountered difficulties with local environmental regulations. Approximately one year later, AMDs team had gotten past the environmental regulations by reducing the overall footprint of the campus.  This required AMD’s test team to identify an industrial commercial building for its RF and acoustic testing facilities.  An additional important requirement was the facility needed to be built according to a very tight schedule.
 
The ETS-Lindgren team responded by having the AMD representatives visit ETS-Lindgren HQ in Cedar Park to see a comprehensive, highly-customized solution to meet AMDs requirements.  A critical part of the final solution was helping the AMD team understand why combining RF testing with acoustic testing in an RF chamber was not an effective strategy as the RF chamber does not provide a very good acoustic test environment.  A second key element was demonstrating via comprehensive construction drawings how ETS-Lindgren had translated their project requirements into a highly customized solution.  The last important part of the solution was helping AMD understand project execution risks that could affect the construction schedule, and how ETS-Lindgren could effectively mitigate those risks by providing ETS-Lindgren project managers with maximum control over the manufacture, delivery, staging, and construction of materials involved. The ETS-Lindgren provided AMD budgetary estimates several approaches to use a survey-grade, lower precision acoustic chamber could cost effectively address their problem.  For approximately $85K, ETS-Lindgren could build a predictable field, survey grade chamber that yielded better measurement information compared to their current RF chamber test environment.  The AMD team was then in a position to make a decision, and 30 months after making initial contact requesting ETS-Lindgren’s help,  they issued the purchase order to ETS-Lindgren in late 2007.  The chamber is now under construction as shown in the attached picture.  As a postscript, discussions are currently underway with AMD to finalize their acoustic chamber solution.
 
Americas East: 
There was an impressive series of wins in the Americas East region as well, including a SpaceSaver HPS for Honeywell for a Fire safety application. Honeywell had been using an outside test lab for close to 15 years. And with more regulatory testing starting to happen, they were able to justify bringing the testing in house.  Honeywell spent several years looking for a facility and the ETS-L turnkey offering was essential to winning the job. The team handled everything from chamber to instrumentation so they can immediately bring in EUT and begin testing. They are consolidating 6 different product lines and coming up with new lines to replace the older ones. AE also had a Smart 100 for Hamilton Sundstrand which they are using to testing simulating fuel control systems on aircraft.  This test can take anywhere from 6 months to 1 year. When they have a test set up, they don't want to have to move things around. This new chamber will allow testing in lower frequency ranges and add additional testing capabilities for them.  AE also provided a Refurb for our friends over at IBM, which is an EMC Compliance chamber that we did a major refurb job on last year (over $1 mil)  including a safety net in the chamber as a safety precaution. 
 
Americas West:
The Americas West region had numerours notable wins last quarter with an EMC Chamber and an RF Chamber for Microsoft,  as well as an AMS-8500 for Pulse Engineering.  As an antenna manufacturing company, Pulse was using the chamber for antenna pattern measurements on their antennas. They are owned by a Swedish company that we sold an AMS-8500 to and are wanting to duplicate their testing facilities here. They originally had an older ETS chamber that they wanted to upgrade. But, it's testing wasn't reliable. So, therfore, they opted for a new AMS-8500.
 
Latin America:
Hernan and his team landed a sweet deal with Rohde & Schwarz (for Pulse Engineering) which included a Space Saver 26H.  ¡Trabajo bueno!
 
Good job - all! 

 

Sales Tools
 
The TILE! Maintenance Contract campaign launched the week of March 10th and wrapped up by the end of April.  The campaign encourage known customers to renew their current annual software maintenance agreements prior to April 30th to receive 15 months of support for the price of 12 months.  Roger Hatch reports that, to date, this campaign has been very successful!
 
The updated 2008 Components Price List was posted to the Sales Support Portal on March 12th.  Please refer to the Sales Support Portal for the most up to date information.  New standard proposals are posted as they become available.
 

The HI-6022 & HI-6122 joined the Laser-Pro family.  Notification was to all in February on new offering which provides an excellent new sales opportunity for our field sales teams, as it will be attractive to both existing and new customers. According to Dave Seabury (ETS-Lindgren Product Management) "there are literally thousands of the older 4422's and the equivalent FP units that can be replaced without any system changes for the user.  The new HI-6122 can now add laser capability down to 10 kHz.  No other competitor offers laser capability from 10 kHz to 40 GHz with just two probes, the HI-6122 and HI-6153.  No other competitor can match ETS not only with RF probes, but also a complete offering of EMC/Wireless antennas, emissions and immunity software, positioning equipment and anechoic chambers for all RF testing standards."  

 
Events - Where & When
May 1st           Ingenium Open House - Rockford, IL
May 8th           IEEE Table Top - Detriot, MI
May 13th         IEEE Table Top - Chicago, IL
May 20th         Tech Tour - Melbourne, FL
June 2-6th       Tech Tour - Mexico
June 16-20th    IMS/MTTS - Atlanta, GA
June 16-20th    Tech Tour - Brazil
June 26th         Tech Tour - San Diego, CA
 
Team News
 
The Cedar Park Sales Team is here to support you.  Please keep our numbers handy.
 
   
 
 
 
 
Chris Brown, Director - Sales                   512-531-6411
Brian Hill, Mgr - Product Management      512-531-6425
Tammy Hojat, Mgr - Inside Sales             512-531-6464
Dale Stone, Mgr - Customer Care            512-531-6401
Martha Hallman, Mgr - CRM                    512-531-6417
                                              
Regards,
 
Martha Hallman
CRM Manager
ETS-Lindgren 
 

Copyright 2008